Privacy Policy

Privacy Protection Policy Statement

This Privacy Protection Policy applies to  "this Website" (hereinafter referred to as "this Website") and outlines the principles and practices we follow when collecting, using, storing, and sharing your personal information. We recognize the critical importance of protecting your privacy and are committed to ensuring the proper handling of your personal information. Please read this Privacy Protection Policy carefully to understand how we process your personal information.

1. Information Collection

  • Registration & Account Information:
    When registering an account on this Website, we collect your name, email address, mobile number, and password. This information is used to create and manage your account, enabling you to access our services.

  • Order Information:
    During purchases, we collect your shipping address, contact details, purchased goods/services, and payment information (e.g., payment method, credit card number, and expiry date). Payment information is encrypted and stored by third-party payment processors. This data facilitates order fulfillment, payment processing, and after-sales services. We may contact you using this information if order issues arise.

  • Browsing & Behavioral Information:
    We automatically collect your browsing behavior on this Website, including visited pages, viewed products, dwell time, and clicked links. This helps us understand your preferences and provide personalized recommendations. We use cookies and similar technologies for this purpose. You may manage/block cookies via browser settings, though this may affect Website functionality. Cookies cause no harm to your system/files, and only the originating website can read/modify/delete them. Most browsers allow cookie deletion or automatic rejection.

  • Third-Party Information:
    We may obtain your information from partners (e.g., social media platforms, analytics firms) with your authorization or through lawful sharing, processed per this Policy.

2. Information Use

  • To deliver services (account management, order processing, delivery, customer support).

  • To personalize your experience (product recommendations, promotions).

  • To improve Website functionality, design, and product offerings.

  • To comply with legal obligations, respond to legal processes, or protect our rights.

3. Information Storage

  • Storage Location:
    Your personal data is stored on secure servers in Europe, compliant with applicable privacy standards.

  • Retention Period:
    We retain information only as long as necessary for its collection purpose, unless extended by law or your consent (e.g., order data kept post-purchase for after-sales support).

4. Information Sharing & Disclosure

  • Third-Party Providers:
    Shared with logistics, payment processors, or analytics providers under strict confidentiality agreements.

  • Legal Requirements:
    Disclosed when mandated by law (e.g., court subpoenas, government requests).

  • Business Transfers:
    Information may be transferred during mergers/acquisitions, with recipients bound by equivalent privacy protections.

5. Information Security

  • Security Measures:
    We implement technical/administrative safeguards including encryption, access controls, firewalls, and regular audits. Security protocols are continuously enhanced against evolving threats.
    Sensitive data (e.g., credit card details) is encrypted via Secure Sockets Layer (SSL) technology.

  • User Responsibility:
    Safeguard your account credentials. Report unauthorized access immediately.

6. Product Offers, Newsletters & Communications

To subscribe to promotions/newsletters, we require contact details (name, address, email). You may opt out anytime. Service-related announcements (e.g., maintenance notices) may be sent when necessary.

7. Your Rights

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate/incomplete information.

  • Deletion: Request data erasure (subject to legal/operational constraints).

  • Restriction of Processing: Limit data use during accuracy disputes.

  • Withdraw Consent: Revoke prior permissions (may affect service functionality).

8. Policy Updates

We may revise this Policy due to legal changes, business needs, or other reasons. Revised versions will be posted here with effective dates. Material changes will be notified via email/site announcements. Continued Website use constitutes acceptance of updates.

9. Contact Us

For questions, suggestions, or to exercise your rights, contact us via:

  • Customer Support: [spark-service@outlook.com]

  • Email: [spark-service@outlook.com]

  • Mailing Address: [spark-service@outlook.com]

We will promptly address your inquiries and protect your privacy rights.